Privacy Policy

1. Introduction

Lifez Catalysts ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website lifez-catalysts.com or use our services.

2. Information We Collect

Personal Information

We may collect the following types of personal information:

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, industry, project details)
• Payment information (credit card details, billing address)
• Communication records (emails, phone calls, chat messages)

Automatically Collected Information

• IP address and location data
• Browser type and version
• Device information
• Website usage data and analytics
• Cookies and similar tracking technologies

3. How We Use Your Information

We use your information for the following purposes:

• Providing and maintaining our equipment rental services
• Processing rental agreements and payments
• Communicating with you about services and support
• Sending newsletters and marketing communications (with consent)
• Improving our website and services
• Compliance with legal obligations
• Protecting against fraud and security threats

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• With service providers who assist in our operations
• When required by law or legal process
• To protect our rights, property, or safety
• In connection with a business transfer or acquisition
• With your explicit consent

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Regular security assessments
• Access controls and authentication procedures
• Employee training on data protection

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your experience. You can manage cookie preferences through your browser settings or our cookie consent banner.

For more information, please see our Cookie Policy.

7. Your Privacy Rights

Under Canadian privacy law, you have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for marketing communications
• File a complaint with privacy authorities

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or as required by law. Rental records may be retained for up to 7 years for business and legal purposes.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

10. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any material changes by posting the new policy on our website and updating the "last updated" date.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: